Privacy Policy

SYNTRO Marine™

Effective Date: [03/16/2026]

SYNTRO Marine™ ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of marina operators, marine service providers, boat owners, dealers, and other users of our platform.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the SYNTRO Marine™ platform, websites, mobile applications, and related services (collectively referred to as the "Services").

By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect several types of information to provide and improve our Services.

Personal Information

Information you voluntarily provide may include:

• Name

• Email address

• Phone number

• Business name

• Marina or dealership information

• Billing information

• Account login credentials

• Service history information

• Vessel ownership details

Vessel and Marine Data

To provide marine service management functionality, the platform may store:

• Vessel make and model

• Hull identification number (HIN)

• Engine specifications

• Maintenance records

• Parts orders

• Service history

• Dock or marina location data

Business Information

For marina operators and marine dealers:

• Service orders

• Inventory data

• Technician records

• Customer service requests

• Work orders

• Parts inventory

Automatically Collected Data

When using our Services we may automatically collect:

• IP address

• Device type

• Browser type

• Usage data

• Login timestamps

• Cookies and tracking technologies

This information helps us improve system performance and security.

2. How We Use Your Information

SYNTRO Marine™ uses collected information to operate and improve our Services.

We may use your information to:

• Provide the SYNTRO Marine platform and features

• Manage vessel maintenance records

• Process service requests and work orders

• Facilitate communication between boat owners and service providers

• Process payments and subscriptions

• Improve product performance and user experience

• Provide customer support

• Send system notifications and service alerts

• Prevent fraud or unauthorized use

• Maintain security of the platform

We may also use aggregated or anonymized data to improve analytics and system performance.

3. Sharing of Information

We do not sell personal data.

Information may be shared only in the following circumstances:

Service Providers

We may share data with trusted third-party providers who assist with:

• Payment processing

• Hosting and infrastructure

• Email communications

• Analytics services

• Customer support systems

These providers are contractually required to protect your data.

Marine Service Partners

If you request service through the platform, relevant information may be shared with:

• Marinas

• Service technicians

• Boat dealers

• Parts suppliers

This information sharing is necessary to fulfill service requests.

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations

• Protect our rights or property

• Prevent fraud or illegal activities

• Protect the safety of users

4. Data Security

SYNTRO Marine™ implements industry-standard security practices designed to protect your data.

Security measures include:

• Secure cloud infrastructure

• Encrypted communications

• Role-based access control

• Account authentication safeguards

• Monitoring for unauthorized activity

While we take strong precautions, no online platform can guarantee absolute security.

5. Data Retention

We retain personal and business data only as long as necessary to:

• Provide the Services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

Users may request deletion of their account data where legally permitted.

6. User Rights

Depending on your location, you may have rights regarding your personal data including:

• Access to your stored data

• Correction of inaccurate information

• Request deletion of personal information

• Request restriction of data processing

To exercise these rights, please contact us using the contact information below.

7. Cookies and Tracking Technologies

Our Services may use cookies and similar technologies to:

• Maintain user sessions

• Analyze platform usage

• Improve system performance

• Personalize the user experience

Users may adjust browser settings to disable cookies, though some features may not function properly.

8. Third-Party Services

The SYNTRO Marine™ platform may integrate with third-party tools including:

• Payment processors

• Messaging services

• Marine parts suppliers

• Mapping services

These third parties maintain their own privacy policies which govern their handling of data.

9. Children's Privacy

SYNTRO Marine™ Services are intended for individuals 18 years of age or older and are not directed toward children.

We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes in the law

• Improvements to our platform

• Updates to our services

The updated version will be posted on this page with a revised effective date.

11. Contact Information

If you have questions regarding this Privacy Policy, please contact:

SYNTRO Marine™
Momentum Business Solutions

Email: [email protected]
Website: [https://syntromarine.com]