Marinas & Technicians Help

Create verified service records and manage vessel maintenance history within SYNTRO Marine.

Common Questions

Guidance for marinas, yards, and technicians

How do I create a verified service record?

Marinas and technicians can create verified service records directly from their SYNTRO Marine account. When logging work, include key details such as the vessel, date of service, labor performed, parts or materials used, and any important service notes. Once saved, the record is attached to the vessel’s maintenance history and clearly marked as provider-created.

What makes a record verified?

A verified record is one that has been created through an approved SYNTRO Marine provider account, such as a marina, dealership, or certified technician. These records include supporting service details like work performed, timestamps, and provider identity, giving vessel owners and future buyers confidence in the accuracy of the maintenance history.

Can I upload invoices and service documents?

Yes. For each service record, you can upload invoices, work orders, inspection reports, and photos documenting the work completed. These files are securely stored alongside the record so vessel owners have a complete, verifiable view of the service performed.

How do I connect with a vessel owner?

Access to a vessel’s profile is granted either directly by the vessel owner or through verified service interactions. When you log work for a vessel that is already on SYNTRO Marine, the owner can confirm the relationship and grant ongoing access. New vessels can be onboarded following your standard intake process within the platform.

Can technicians have their own accounts?

Yes. Individual technicians can be set up with their own SYNTRO Marine accounts. They may be associated with a marina or dealership account, or operate independently depending on how your organization is configured. This allows each technician to log work under their name while keeping records tied to the correct business entity.

Start creating verified service records

Join SYNTRO Marine to provide transparent, trustworthy maintenance histories for every vessel you service.

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