Vessel Owner Help

Learn how to register your vessel, manage maintenance records, and control access to your vessel history.

Common questions

Answers to the most common questions vessel owners have when getting started with SYNTRO Marine.

How do I register my vessel?

You can register your vessel by creating an owner account in the SYNTRO Marine app, entering your vessel’s Hull Identification Number (HIN), and following the prompts to build your vessel profile. You’ll confirm key details like make, model, year, and basic specifications so your vessel history starts from a clean, verified record.

How do I add maintenance records?

From your vessel dashboard, open the Maintenance or Service section and log each activity as a new record. You can track routine services like oil changes, inspections, repairs, upgrades, and seasonal work. For each entry, add the date, provider, description of the work performed, and any relevant notes so you maintain a clear, time-stamped service history.

Can I upload receipts and documents?

Yes. For each maintenance record or from your vessel documents area, you can upload receipts, service invoices, photos, and any supporting documents. These files are stored securely with your vessel profile so you always have a complete, organized record of work performed and proof of service when you need it.

What information is public?

Only basic vessel profile information is publicly visible, such as HIN, make, model, year, and general status. Detailed maintenance records, documents, costs, and private notes remain visible only to you and the contacts you explicitly grant access to.

How do I control who can see my records?

As the vessel owner, you control sharing. From your vessel settings or individual records, you can share access with marinas, dealerships, technicians, surveyors, or prospective buyers. You decide which parties can view your history and can revoke or update access at any time.

Can I transfer my vessel to a new owner?

Yes. When you sell or otherwise transfer the vessel, you can initiate an ownership transfer from your vessel settings. The new owner will be invited to create or connect their SYNTRO Marine account, and once they accept, they receive the vessel’s history while your owner access is updated accordingly.

Start Managing Your Vessel History

Create your secure vessel profile, keep your maintenance records in one place, and stay in control of who can see your vessel’s history.

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